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— Ice Dam Removal & Prevention · WI & IA
Ice dams aren't just a snow problem, they're a ventilation problem. We safely remove the dam and the leak it's causing now, then fix the underlying attic ventilation so you're not paying to chip ice off your roof every winter.
WI & IA · We respond in 2 hours
Active leak or a recurring problem, tell us which and a Buckshot team member responds fast. For an active interior leak we move same-day; for prevention we inspect, find the ventilation cause, and lay out the fix. We respond within 2 hours, and the storm line is answered 24/7.
— How An Ice Dam Forms
SEC 01 / 07
An ice dam looks like a roof problem, but it's driven by heat escaping into the attic. Understanding the cycle is why our fix lasts and a quick ice-chipping does not.
Warm air from the house leaks into a poorly ventilated attic and heats the underside of the roof.
That heat melts the snow on the warm upper roof, and the meltwater runs down toward the eaves.
At the cold overhang the water refreezes into a ridge of ice, the dam, that grows with each freeze-thaw.
Trapped behind the dam, water backs up under the shingles and finds its way into the ceiling and walls.
— Why You Can't Ignore It
SEC 02 / 07
The ice itself isn't the real threat, it's the water it forces under your roof. Left unaddressed, an ice dam can cause damage well beyond the roofline.
Water under the shingles rots the decking and can damage rafters, leading to a far bigger repair than the original leak.
Stained ceilings, peeling paint, soaked insulation, and damaged drywall, the visible signs that water already got in.
Trapped moisture in walls and insulation can lead to mold and ongoing air-quality problems long after the ice is gone.
— The Honest Fix
SEC 03 / 07
Plenty of companies will keep coming back to knock the ice off, year after year, for a fee each time. We'd rather fix why it forms. Here's the difference.
The quick patch
Clearing the dam stops today's leak, but if nothing else changes, the same conditions rebuild it within weeks.
The Buckshot way
We safely clear the dam and the leak, then address the attic ventilation and insulation that let it form in the first place.
— Lasting Prevention
SEC 04 / 07
— Leaking Right Now?
SEC 05 / 07
An active ice-dam leak does more damage every hour it continues. Our emergency line is answered around the clock, and we move fast to stop the water and protect your home. Please don't climb on an icy roof yourself, let us handle it safely.
— How We Handle It
SEC 06 / 07
Whether it's an emergency or a recurring headache, the path is the same: stop the immediate problem, then solve the cause.
01
Call or submit the form. For an active leak we move same-day; the line is answered 24/7.
02
We clear the dam and stop the leak without damaging the roof, no reckless chipping or hacking.
03
We inspect the attic ventilation and insulation to pinpoint why the dam formed.
04
We correct ventilation, sealing, and waterproofing so the dams stop coming back.
Posted on Google Joy ITrustindex verifies that the original source of the review is Google. When the big storms came through the Madison-area in April 2026, I immediately started looking for a reputable roofer—who also understood the importance of weather-resistant materials that can withstand hail and wind. It didn’t take me long to find Brad from BCG. We had damage that needed to be repaired before the next round of storms came through later that day and Brad had a crew out within hours. Our neighbors also had damage, and when their roofing company didn’t show up, Brad and his crew also took on fixing their damage on the spot. The contracting process was done over email and we were able to clearly understand all of the options available to us. On the day of install, the crew was efficient and fast with their work. But also, mistakes can happen. And what matters to us is not that there’s perfection (because that’s not realistic), but how a contractor deals with a mistake. As they were taking down the tarps when they were finished with the roof, one of our lights next to the garage broke. Brad helped find a replacement online and had it shipped directly to our house! Such great service! All in all, we were very happy with Brad and the service we received from him and BCG. We’ve since recommended their services to several of our friends and neighbors who also had storm damage. While I hope we won’t have to do that again for a long time, we would work with BCG again in a heartbeat!Posted on Google Shelly ZieglerTrustindex verifies that the original source of the review is Google. I am extremely pleased with the service Matt Walmer from Buckshot General Contracting (BGC) provided for me during the hailstorm damage in Madison in April. I had just switched insurance companies one year ago and was worried about how much they would cover. Matt assured me everything would be taken care of and had nothing to worry about. True to his word he immediately answered phone calls during off hours even when he was with daughter at volleyball and answering texts in seconds Matt met up with assessor and arrived 20 minutes early. During roof replacement he stopped in 3 times to check the progress and next day he came back to do a walk around to make sure the cleanup was to his standards. I have been so blessed to work with Matt at BGC as my contractor as everything went so smoothly. No problems with my insurance company and I was the first one on my block to get my roof done. I also was telling Matt about some of my neighbors having problems with their insurance and he was willing to look at their paperwork and giving them advice on how to deal with them. I can proudly say I announced to them how good Matt was and gave them his card. Thank you so much Matt for your excellent service and being a great representative for Buckshot General Contracting. These days days it’s hard to find a business that is 100% committed to making sure the customer is their #1 concern. Going to be doing more work and sticking with them as I know it will be top quality.Posted on Google Amy StephensTrustindex verifies that the original source of the review is Google. We contacted BGC after storm damage and had them completely re-roof and re-side our house, garage, and shed. The entire process was incredibly smooth from start to finish. They were easy to work with, handled all the details, and made what could have been a stressful situation completely worry-free. Our contact, Jayce Kirkland, was outstanding. His professionalism, communication, and courteous demeanor were truly a breath of fresh air. He took care of everything for us and made sure the project stayed on track every step of the way. We couldn’t be happier with the experience and have and would highly recommend BGC to anyone needing roofing or siding work!Posted on Google Rob AnastTrustindex verifies that the original source of the review is Google. Very customer focused company. Replaced my roof and siding after hail and wind damage 6 years ago. Second hail and damage storm this year and they are my vendor of choice again. In process now to replace my roof and siding.Posted on Google paolo masoneTrustindex verifies that the original source of the review is Google. Brad gave me a good price and the roof looks great! The roof was replaced in one day.Posted on Google Doug CooperTrustindex verifies that the original source of the review is Google. They did an excellent job! Fast, efficient and did a great job cleaning up.Posted on Google christos karampetsosTrustindex verifies that the original source of the review is Google. My family member needed a roof replacement after the recent storm in Madison , Chad came out to inspect the roof and went over the options with us. Full roof replacement and the new roof looks GREAT, they were done with in 2 days and left no mess behind which was very thankful for. Thanks !!Posted on Google Jason MontezTrustindex verifies that the original source of the review is Google. *update* number 2 I have been through about 4 different people now to get my issue fixed. They came and fixed the side that was leaking. The contractor that came out confirmed the siding wasnt installed properly and put in some flashing to fix the issue. Since it wasnt installed right i wanted the rest of the house done to prevent other issues and the company agreed to do that. Still not done and now im dealing with yet another person who has not contacted me to resolve my issue. Told them when this job was completed i wanted a new patio door as well to get the last year of the energy credit. Crickets. I have been very patient, but am beyond frustrated at this point. *update* After posting i was contacted regarding my review. Turns out the reason i wasn’t contacted was because my salesman is no longer with the company and never responded to tell me that when i called him (his number was still correct at the time of the call). I had a rep come to my home and immediately discuss solutions to the issue. Everything was done properly on my home, its just one of those things no one could foresee. I am beyond happy with the speed things are moving once i was contacted. Already making plans for additional work needed next season. Had windows and siding done. The windows crew was fantastic. Personable as well as professional. Siding crew was also great. My issue comes with the after care. My basement was leaking during rains. It also leaked running the sprinkler for new grass. Contacted my salesman and never heard back. Been probably a month? Had a contractor friend of mine come look and the issue was the siding wasnt ran low enough (or a piece of flashing would have worked as well) to stop water from coming through the basement from under the sill plate. Id have even paid to have it corrected, but no call. My issue is a simple one, but the aftercare deserves a one. The total score is because their crews were great. The people in admin simply need to be better. I had to remove foam that was trafficking water in and will be using flex seal to create a barrier since no call was made back. Update as of april, 2026. After some frustrating back and forth one of their contractors came our and looked at my situation late summer of 2025. Confirmed the siding wasnt done properly and installed flashing where the leak was and i haven’t had an issue since. Despite the numerous tornados weve had. With that said, Fall of 2025 i told them (after being informed the siding wasn’t done properly by their guy) i told them while the basement no longer seems to leak, i want the rest of the house covered with that flashing incase their are other problems. i dont want to refinish my basement to discover issues. The “salesman” essentially accused me of only wanting free things and after him explaining to me how awesome he was and that i was wrong, i stopped the phone call. The subcontractors they hire are overall solid, but some of the staff have made the company unusable for me. Just be cautious if you use them. Communication is great… until they get your money.
— Home Base
Madison, WI · Centerville, IA
— Ice Dam FAQ
SEC 07 / 07
Heat. Warm air escaping into a poorly ventilated attic heats the roof deck, which melts snow on the upper roof. That water runs down to the cold eaves and refreezes into a dam, then backs water up under the shingles. It’s fundamentally a ventilation and insulation problem, not just a snow problem. See the full cycle →
Please don’t climb on an icy roof, it’s dangerous, and chipping at ice with tools commonly damages shingles and flashing, creating new leaks. If water is coming in, call our 24/7 line and we’ll remove it safely. We can also advise on safe interim steps over the phone.
If only the ice is removed, yes, usually within weeks. That’s why we don’t stop at removal: we diagnose and correct the attic ventilation and insulation that cause the dam, so it stops recurring. Chipping ice every winter treats the symptom; fixing airflow treats the cause. The honest fix →
Often, sudden water damage from an ice dam is covered, though coverage varies by policy. We document the damage and can help you understand your options. If it’s a covered claim, we handle the documentation and coordinate with your insurer. Insurance claims help →
By keeping the roof deck cold and water out: balanced attic ventilation (ridge and soffit), air sealing and insulation to stop heat loss, and ice & water shield membrane at the eaves during roof work. Together these break the melt-refreeze cycle. How prevention works →
We serve homeowners across Wisconsin and southern Iowa, based in Madison with a field office in Centerville, exactly the kind of Midwest winters that produce ice dams. Enter your zip in the form and we’ll confirm we cover your area. Family-owned since 1979.
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Free Inspection · 24/7 Emergency
Whether you've got water coming in right now or you're tired of the same problem every year, we'll stop it safely and fix the cause. GAF Master Elite, family-owned since 1979, we respond within 2 hours and answer the storm line 24/7.
Ice dam removal and prevention outcomes depend on roof design, attic conditions, insulation, weather, and the specific home; results and insurance coverage vary. Please do not attempt removal from an icy roof yourself. We are not Iowa public adjusters, nor do we offer public adjusting services. Iowa Code §522C. WI Lic. DC-080900045 · GAF Master Elite Certified · Family-Owned Since 1979.
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