FAMILY-OWNED · SINCE 1979 MADISON, WI · CENTERVILLE, IA LIC. DC-080900045
24/7 STORM LINE (608) 909-9109
Denied Roof Claim Help · Any Carrier

A denied roof claim isn’t always the final word.

Most denials come down to documentation or scope, and a reason can be addressed. We re-inspect free, document the damage the way adjusters expect, and give you the evidence to ask your carrier to reconsider. We bring the evidence; you stay in control of the claim.

Freere-inspectionAnycarrier~2 hrresponse47 yrsof claims
4.9 on 200+ Google reviewsRead our Google reviewsSee our BBB profileRead our GuildQuality reviewsRead our Yelp reviews·GAF Master Elite·Licensed in 24 states
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★★★★★ 4.9200+ GOOGLE REVIEWSRead our Google reviewsSee our BBB profileRead our GuildQuality reviewsRead our Yelp reviews
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    GAF Master EliteTop 2% nationwide
    FORTIFIED1 of 4 in WI
    BBB A+10+ regions
    InterNACHI100% staff certified
    4.9 / 5200+ Google reviewsRead our Google reviewsSee our BBB profileRead our GuildQuality reviewsRead our Yelp reviews
    A denial usually has a reason

    Why was your claim denied?

    Find the reason on your denial letter and tap it. We’ll tell you honestly whether it’s the kind of thing a re-inspection can address.

    Often addressable
    Insufficient documentation
    What it usually means

    The original inspection didn’t fully capture or prove the extent of the damage, so the adjuster had little to approve.

    Your next move

    A thorough re-inspection with full photo documentation gives your carrier something concrete to reconsider.

    Get my free re-inspection →
    Often addressable
    Called ‘wear and tear’
    What it usually means

    The adjuster attributed the damage to age and normal aging rather than a specific storm event.

    Your next move

    Documentation that separates storm impact from ordinary wear can support a reconsideration, and that’s exactly what we photograph and write up.

    Get my free re-inspection →
    Often addressable
    Scope disagreement / partial denial
    What it usually means

    Your carrier approved some of the damage but left other valid items off the scope of loss.

    Your next move

    We review the approved scope line-by-line against a full inspection and flag items you can submit as a supplement.

    Get my free re-inspection →
    Depends
    Damage under your deductible
    What it usually means

    The approved damage came in below your deductible, so nothing pays out even though a loss was found.

    Your next move

    A re-inspection sometimes finds additional valid damage. But if the true loss really is under your deductible, a claim won’t pay, and we’ll tell you honestly.

    Get my free re-inspection →
    Sometimes
    Filed past the deadline
    What it usually means

    The claim was reported after your policy’s window for reporting storm damage.

    Your next move

    Reporting deadlines are set by your policy. Sometimes there’s room to act, often there isn’t. We document what we find and you can raise it with your carrier.

    Get my free re-inspection →
    Depends on policy
    Excluded cause / policy gap
    What it usually means

    Your carrier determined the cause of damage isn’t covered under your policy.

    Your next move

    Coverage is defined by your policy. Clear documentation can confirm the true cause, but exclusions are ultimately your carrier’s decision, not ours.

    Get my free re-inspection →

    These are general explanations, not a verdict on your specific claim. A re-inspection is how you find out what your denial really rests on.

    Your steps after a denial

    What to do next, in order.

    A denial can feel final. It often isn’t. Here’s the calm, practical path forward.

    Read the denial letter - find the specific reason they gave. It points straight to what needs to be addressed.
    Keep everything - the denial letter, your policy, and any photos. Don’t throw anything away, because it’s all evidence.
    Get a free re-inspection - have an independent, qualified roofer document the damage the way an adjuster expects to see it.
    Gather your documents - denial letter, policy, photos and the new inspection findings, all in one place.
    Ask your carrier to reconsider - request a re-inspection or submit a supplement with the new documentation. You make the request; you stay in control.
    Know your escalation options - the appraisal clause, a state insurance complaint, a licensed public adjuster, or an attorney if it comes to that.
    What it costs you

    The re-inspection is free. The claim stays yours.

    If the claim is approved, on a covered loss you pay only your deductible.
    The re-inspection and documentation cost you nothing and come with no obligation. If your carrier reconsiders and approves the work, our own crews complete the roof and handle the final paperwork, and you pay only your deductible on a covered claim.
    This page is general information for homeowners and is not legal, financial or insurance advice. Whether a denied or underpaid claim can be reconsidered depends on your policy, the cause and extent of documented damage, applicable deadlines, and your insurer’s determination. Coverage and claim decisions are made by your insurer, not by Buckshot, and we do not promise or guarantee any claim outcome. Buckshot is a licensed contractor and is not a public adjuster; we do not adjust, negotiate or represent you on claims, and we are not Iowa public adjusters nor do we offer public adjusting services (Iowa Code §522C).
    Honest about our role

    We bring the evidence. You stay in control.

    We’re a licensed roofing contractor, not a public adjuster. Being clear about that is how you know we’re straight with you.

    What we do

    The roofing & the evidence

    • Re-inspect and document the damage thoroughly
    • Provide a professional findings report with photos
    • Meet your adjuster on a re-inspection
    • Complete the repair if the claim is approved

    What we don’t do

    The adjusting

    • Negotiate or adjust your claim
    • Act as a public adjuster or represent you
    • Give legal advice on your policy
    • Promise or guarantee a denial gets reversed

    Being clear about the line between documenting damage and adjusting a claim is not a technicality. It’s how you know what we can actually do for you.

    Your options

    If a re-inspection isn’t enough.

    We’ll be honest if documentation won’t move it. These are the routes that exist beyond us, so you always know where you stand.

    The appraisal clause

    Many policies include an appraisal clause, a built-in way to resolve a disagreement over the amount of loss using independent appraisers.

    A state insurance complaint

    If you believe the claim was handled unfairly, you can file a complaint with your state’s insurance department.

    A licensed public adjuster

    A public adjuster can represent you and negotiate the claim on your behalf. That’s a role we don’t play, but one you’re free to hire.

    An insurance attorney

    For a true coverage dispute, an attorney who handles insurance claims can advise you on your legal options.

    BGC A contractor, not a chaser

    Straight answers, from people who stay.

    A denial is stressful enough without a storm-chaser overpromising a reversal. We’ve documented claims here since 1979, work with any carrier, tell you honestly what the evidence can and can’t do, and run every repair with our own crews. GAF Master Elite, FORTIFIED-trained, BBB A+, licensed in 24 states.

    GAF Master EliteTop 2% of US roofers
    Works with any carrierWe meet your adjuster
    Here since 1979Family-owned, not a chaser
    Our own crewsNo subcontractors
    How a re-inspection works

    Simple, free, and no pressure.

    Four steps from your denial letter to a clear answer, with no obligation at any point.

    Book the re-inspection - free, any carrier, no obligation, and we respond within about two hours.
    We re-inspect & document - a full, photo-documented findings report in the format adjusters expect to see.
    You take it to your carrier - you request a reconsideration or supplement with the new evidence, so you stay in control of the claim.
    We repair if approved - if your carrier approves, our own crews complete the work, and on a covered claim you pay only your deductible.
    Homeowners trust us

    4.9 stars, pulled straight from Google.

      4.9 / 5 · 200+ verified reviewsRead our Google reviewsSee our BBB profileRead our GuildQuality reviewsRead our Yelp reviews
    Posted on Google Google
    Joy I profile picture
    Joy I
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    When the big storms came through the Madison-area in April 2026, I immediately started looking for a reputable roofer—who also understood the importance of weather-resistant materials that can withstand hail and wind. It didn’t take me long to find Brad from BCG. We had damage that needed to be repaired before the next round of storms came through later that day and Brad had a crew out within hours. Our neighbors also had damage, and when their roofing company didn’t show up, Brad and his crew also took on fixing their damage on the spot. The contracting process was done over email and we were able to clearly understand all of the options available to us. On the day of install, the crew was efficient and fast with their work. But also, mistakes can happen. And what matters to us is not that there’s perfection (because that’s not realistic), but how a contractor deals with a mistake. As they were taking down the tarps when they were finished with the roof, one of our lights next to the garage broke. Brad helped find a replacement online and had it shipped directly to our house! Such great service! All in all, we were very happy with Brad and the service we received from him and BCG. We’ve since recommended their services to several of our friends and neighbors who also had storm damage. While I hope we won’t have to do that again for a long time, we would work with BCG again in a heartbeat!
    Posted on Google Google
    Shelly Ziegler profile picture
    Shelly Ziegler
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I am extremely pleased with the service Matt Walmer from Buckshot General Contracting (BGC) provided for me during the hailstorm damage in Madison in April. I had just switched insurance companies one year ago and was worried about how much they would cover. Matt assured me everything would be taken care of and had nothing to worry about. True to his word he immediately answered phone calls during off hours even when he was with daughter at volleyball and answering texts in seconds Matt met up with assessor and arrived 20 minutes early. During roof replacement he stopped in 3 times to check the progress and next day he came back to do a walk around to make sure the cleanup was to his standards. I have been so blessed to work with Matt at BGC as my contractor as everything went so smoothly. No problems with my insurance company and I was the first one on my block to get my roof done. I also was telling Matt about some of my neighbors having problems with their insurance and he was willing to look at their paperwork and giving them advice on how to deal with them. I can proudly say I announced to them how good Matt was and gave them his card. Thank you so much Matt for your excellent service and being a great representative for Buckshot General Contracting. These days days it’s hard to find a business that is 100% committed to making sure the customer is their #1 concern. Going to be doing more work and sticking with them as I know it will be top quality.
    Posted on Google Google
    Amy Stephens profile picture
    Amy Stephens
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We contacted BGC after storm damage and had them completely re-roof and re-side our house, garage, and shed. The entire process was incredibly smooth from start to finish. They were easy to work with, handled all the details, and made what could have been a stressful situation completely worry-free. Our contact, Jayce Kirkland, was outstanding. His professionalism, communication, and courteous demeanor were truly a breath of fresh air. He took care of everything for us and made sure the project stayed on track every step of the way. We couldn’t be happier with the experience and have and would highly recommend BGC to anyone needing roofing or siding work!
    Posted on Google Google
    Rob Anast profile picture
    Rob Anast
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Very customer focused company. Replaced my roof and siding after hail and wind damage 6 years ago. Second hail and damage storm this year and they are my vendor of choice again. In process now to replace my roof and siding.
    Posted on Google Google
    paolo masone profile picture
    paolo masone
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Brad gave me a good price and the roof looks great! The roof was replaced in one day.
    Posted on Google Google
    Doug Cooper profile picture
    Doug Cooper
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    They did an excellent job! Fast, efficient and did a great job cleaning up.
    Posted on Google Google
    christos karampetsos profile picture
    christos karampetsos
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    My family member needed a roof replacement after the recent storm in Madison , Chad came out to inspect the roof and went over the options with us. Full roof replacement and the new roof looks GREAT, they were done with in 2 days and left no mess behind which was very thankful for. Thanks !!
    Posted on Google Google
    Jason Montez profile picture
    Jason Montez
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    *update* number 2 I have been through about 4 different people now to get my issue fixed. They came and fixed the side that was leaking. The contractor that came out confirmed the siding wasnt installed properly and put in some flashing to fix the issue. Since it wasnt installed right i wanted the rest of the house done to prevent other issues and the company agreed to do that. Still not done and now im dealing with yet another person who has not contacted me to resolve my issue. Told them when this job was completed i wanted a new patio door as well to get the last year of the energy credit. Crickets. I have been very patient, but am beyond frustrated at this point. *update* After posting i was contacted regarding my review. Turns out the reason i wasn’t contacted was because my salesman is no longer with the company and never responded to tell me that when i called him (his number was still correct at the time of the call). I had a rep come to my home and immediately discuss solutions to the issue. Everything was done properly on my home, its just one of those things no one could foresee. I am beyond happy with the speed things are moving once i was contacted. Already making plans for additional work needed next season. Had windows and siding done. The windows crew was fantastic. Personable as well as professional. Siding crew was also great. My issue comes with the after care. My basement was leaking during rains. It also leaked running the sprinkler for new grass. Contacted my salesman and never heard back. Been probably a month? Had a contractor friend of mine come look and the issue was the siding wasnt ran low enough (or a piece of flashing would have worked as well) to stop water from coming through the basement from under the sill plate. Id have even paid to have it corrected, but no call. My issue is a simple one, but the aftercare deserves a one. The total score is because their crews were great. The people in admin simply need to be better. I had to remove foam that was trafficking water in and will be using flex seal to create a barrier since no call was made back. Update as of april, 2026. After some frustrating back and forth one of their contractors came our and looked at my situation late summer of 2025. Confirmed the siding wasnt done properly and installed flashing where the leak was and i haven’t had an issue since. Despite the numerous tornados weve had. With that said, Fall of 2025 i told them (after being informed the siding wasn’t done properly by their guy) i told them while the basement no longer seems to leak, i want the rest of the house covered with that flashing incase their are other problems. i dont want to refinish my basement to discover issues. The “salesman” essentially accused me of only wanting free things and after him explaining to me how awesome he was and that i was wrong, i stopped the phone call. The subcontractors they hire are overall solid, but some of the staff have made the company unusable for me. Just be cautious if you use them. Communication is great… until they get your money.
    Frequently asked

    Denied claims, answered.

    Sometimes. A denial isn’t always the final word. Many denials come down to documentation or scope, which a thorough re-inspection can address. Whether a claim is reconsidered depends on your policy, the documented damage, deadlines, and your insurer’s decision. We document; we don’t promise or guarantee any outcome.

    Insufficient documentation is the most common. Others include damage classified as wear and tear, filing past the policy deadline, the loss coming in under the deductible, scope disagreements, and excluded causes or policy gaps.

    No. Buckshot is a licensed contractor, not a public adjuster. We re-inspect and document the damage and meet your adjuster, but we don’t adjust, negotiate or represent you on the claim, and we’re not Iowa public adjusters (Iowa Code §522C). You stay in control of the claim.

    Nothing. The re-inspection is free, works with any carrier, and comes with no obligation. If your claim is approved and we complete the repair, you pay only your deductible on a covered claim.

    It depends on your policy. Policies have time limits for reporting damage and disputing decisions, and waiting too long is itself a frequent reason claims get turned down. The sooner it’s re-inspected, the better your options.

    Where we work

    Denied-claim re-inspections across southern Wisconsin.

    Two offices - our Madison, WI headquarters and our Brodhead, WI office - serving homeowners across Dane & Milwaukee counties and into southern Iowa. Check your area →

    ● Wisconsin · Headquarters

    Madison, WI Office

    621 N Sherman Ave, Suite B5
    Madison, WI 53704

    Mon-Sat 8AM-5PM · 24/7 Storm Line

    ● Wisconsin · Brodhead Office

    Brodhead, WI Office

    17312 W Hafeman Rd
    Brodhead, WI 53520

    Mon-Sat 8AM-5PM · 24/7 Storm Line

    Popular service areas
    Free re-inspection · any carrier · WI, IA & IL

    Don’t take the denial as final.

    Start with a free, no-obligation re-inspection, because a denial usually has a reason and documented evidence is how you address it. We bring the evidence and meet your adjuster; you keep control of the claim. On covered, approved claims you pay only your deductible.

    ANY CARRIER · FREE

    Claim denied?

    Let’s take another look.

    ★★★★★ 4.9/5 on 200+ Google reviewsRead our Google reviewsSee our BBB profileRead our GuildQuality reviewsRead our Yelp reviews

    Crew available todayFreeInspection1 dayMost installsDeductible onlyOn covered claims4.9 / 5200+ Google reviews

    ●  From the crew that writes the guides

    Done reading? Let us look for you.

    The guides tell you what to check from the ground. We get on the ladder, photograph every facet, and tell you straight: a claim, a repair, or nothing to worry about.

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    Three fields. Twenty minutes on site. Zero cost, zero obligation.

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