Most denials come down to documentation or scope, and a reason can be addressed. We re-inspect free, document the damage the way adjusters expect, and give you the evidence to ask your carrier to reconsider. We bring the evidence; you stay in control of the claim.
Find the reason on your denial letter and tap it. We’ll tell you honestly whether it’s the kind of thing a re-inspection can address.
The original inspection didn’t fully capture or prove the extent of the damage, so the adjuster had little to approve.
A thorough re-inspection with full photo documentation gives your carrier something concrete to reconsider.
The adjuster attributed the damage to age and normal aging rather than a specific storm event.
Documentation that separates storm impact from ordinary wear can support a reconsideration, and that’s exactly what we photograph and write up.
Your carrier approved some of the damage but left other valid items off the scope of loss.
We review the approved scope line-by-line against a full inspection and flag items you can submit as a supplement.
The approved damage came in below your deductible, so nothing pays out even though a loss was found.
A re-inspection sometimes finds additional valid damage. But if the true loss really is under your deductible, a claim won’t pay, and we’ll tell you honestly.
The claim was reported after your policy’s window for reporting storm damage.
Reporting deadlines are set by your policy. Sometimes there’s room to act, often there isn’t. We document what we find and you can raise it with your carrier.
Your carrier determined the cause of damage isn’t covered under your policy.
Coverage is defined by your policy. Clear documentation can confirm the true cause, but exclusions are ultimately your carrier’s decision, not ours.
These are general explanations, not a verdict on your specific claim. A re-inspection is how you find out what your denial really rests on.
A denial can feel final. It often isn’t. Here’s the calm, practical path forward.
We’re a licensed roofing contractor, not a public adjuster. Being clear about that is how you know we’re straight with you.
The roofing & the evidence
The adjusting
Being clear about the line between documenting damage and adjusting a claim is not a technicality. It’s how you know what we can actually do for you.
We’ll be honest if documentation won’t move it. These are the routes that exist beyond us, so you always know where you stand.
Many policies include an appraisal clause, a built-in way to resolve a disagreement over the amount of loss using independent appraisers.
If you believe the claim was handled unfairly, you can file a complaint with your state’s insurance department.
A public adjuster can represent you and negotiate the claim on your behalf. That’s a role we don’t play, but one you’re free to hire.
For a true coverage dispute, an attorney who handles insurance claims can advise you on your legal options.
A denial is stressful enough without a storm-chaser overpromising a reversal. We’ve documented claims here since 1979, work with any carrier, tell you honestly what the evidence can and can’t do, and run every repair with our own crews. GAF Master Elite, FORTIFIED-trained, BBB A+, licensed in 24 states.
Four steps from your denial letter to a clear answer, with no obligation at any point.
Posted on Google![]()
Joy ITrustindex verifies that the original source of the review is Google.
When the big storms came through the Madison-area in April 2026, I immediately started looking for a reputable roofer—who also understood the importance of weather-resistant materials that can withstand hail and wind. It didn’t take me long to find Brad from BCG. We had damage that needed to be repaired before the next round of storms came through later that day and Brad had a crew out within hours. Our neighbors also had damage, and when their roofing company didn’t show up, Brad and his crew also took on fixing their damage on the spot. The contracting process was done over email and we were able to clearly understand all of the options available to us. On the day of install, the crew was efficient and fast with their work. But also, mistakes can happen. And what matters to us is not that there’s perfection (because that’s not realistic), but how a contractor deals with a mistake. As they were taking down the tarps when they were finished with the roof, one of our lights next to the garage broke. Brad helped find a replacement online and had it shipped directly to our house! Such great service! All in all, we were very happy with Brad and the service we received from him and BCG. We’ve since recommended their services to several of our friends and neighbors who also had storm damage. While I hope we won’t have to do that again for a long time, we would work with BCG again in a heartbeat!Posted on Google![]()
Shelly ZieglerTrustindex verifies that the original source of the review is Google.
I am extremely pleased with the service Matt Walmer from Buckshot General Contracting (BGC) provided for me during the hailstorm damage in Madison in April. I had just switched insurance companies one year ago and was worried about how much they would cover. Matt assured me everything would be taken care of and had nothing to worry about. True to his word he immediately answered phone calls during off hours even when he was with daughter at volleyball and answering texts in seconds Matt met up with assessor and arrived 20 minutes early. During roof replacement he stopped in 3 times to check the progress and next day he came back to do a walk around to make sure the cleanup was to his standards. I have been so blessed to work with Matt at BGC as my contractor as everything went so smoothly. No problems with my insurance company and I was the first one on my block to get my roof done. I also was telling Matt about some of my neighbors having problems with their insurance and he was willing to look at their paperwork and giving them advice on how to deal with them. I can proudly say I announced to them how good Matt was and gave them his card. Thank you so much Matt for your excellent service and being a great representative for Buckshot General Contracting. These days days it’s hard to find a business that is 100% committed to making sure the customer is their #1 concern. Going to be doing more work and sticking with them as I know it will be top quality.Posted on Google![]()
Amy StephensTrustindex verifies that the original source of the review is Google.
We contacted BGC after storm damage and had them completely re-roof and re-side our house, garage, and shed. The entire process was incredibly smooth from start to finish. They were easy to work with, handled all the details, and made what could have been a stressful situation completely worry-free. Our contact, Jayce Kirkland, was outstanding. His professionalism, communication, and courteous demeanor were truly a breath of fresh air. He took care of everything for us and made sure the project stayed on track every step of the way. We couldn’t be happier with the experience and have and would highly recommend BGC to anyone needing roofing or siding work!Posted on Google![]()
Rob AnastTrustindex verifies that the original source of the review is Google.
Very customer focused company. Replaced my roof and siding after hail and wind damage 6 years ago. Second hail and damage storm this year and they are my vendor of choice again. In process now to replace my roof and siding.Posted on Google![]()
paolo masoneTrustindex verifies that the original source of the review is Google.
Brad gave me a good price and the roof looks great! The roof was replaced in one day.Posted on Google![]()
Doug CooperTrustindex verifies that the original source of the review is Google.
They did an excellent job! Fast, efficient and did a great job cleaning up.Posted on Google![]()
christos karampetsosTrustindex verifies that the original source of the review is Google.
My family member needed a roof replacement after the recent storm in Madison , Chad came out to inspect the roof and went over the options with us. Full roof replacement and the new roof looks GREAT, they were done with in 2 days and left no mess behind which was very thankful for. Thanks !!Posted on Google![]()
Jason MontezTrustindex verifies that the original source of the review is Google.
*update* number 2 I have been through about 4 different people now to get my issue fixed. They came and fixed the side that was leaking. The contractor that came out confirmed the siding wasnt installed properly and put in some flashing to fix the issue. Since it wasnt installed right i wanted the rest of the house done to prevent other issues and the company agreed to do that. Still not done and now im dealing with yet another person who has not contacted me to resolve my issue. Told them when this job was completed i wanted a new patio door as well to get the last year of the energy credit. Crickets. I have been very patient, but am beyond frustrated at this point. *update* After posting i was contacted regarding my review. Turns out the reason i wasn’t contacted was because my salesman is no longer with the company and never responded to tell me that when i called him (his number was still correct at the time of the call). I had a rep come to my home and immediately discuss solutions to the issue. Everything was done properly on my home, its just one of those things no one could foresee. I am beyond happy with the speed things are moving once i was contacted. Already making plans for additional work needed next season. Had windows and siding done. The windows crew was fantastic. Personable as well as professional. Siding crew was also great. My issue comes with the after care. My basement was leaking during rains. It also leaked running the sprinkler for new grass. Contacted my salesman and never heard back. Been probably a month? Had a contractor friend of mine come look and the issue was the siding wasnt ran low enough (or a piece of flashing would have worked as well) to stop water from coming through the basement from under the sill plate. Id have even paid to have it corrected, but no call. My issue is a simple one, but the aftercare deserves a one. The total score is because their crews were great. The people in admin simply need to be better. I had to remove foam that was trafficking water in and will be using flex seal to create a barrier since no call was made back. Update as of april, 2026. After some frustrating back and forth one of their contractors came our and looked at my situation late summer of 2025. Confirmed the siding wasnt done properly and installed flashing where the leak was and i haven’t had an issue since. Despite the numerous tornados weve had. With that said, Fall of 2025 i told them (after being informed the siding wasn’t done properly by their guy) i told them while the basement no longer seems to leak, i want the rest of the house covered with that flashing incase their are other problems. i dont want to refinish my basement to discover issues. The “salesman” essentially accused me of only wanting free things and after him explaining to me how awesome he was and that i was wrong, i stopped the phone call. The subcontractors they hire are overall solid, but some of the staff have made the company unusable for me. Just be cautious if you use them. Communication is great… until they get your money.
Sometimes. A denial isn’t always the final word. Many denials come down to documentation or scope, which a thorough re-inspection can address. Whether a claim is reconsidered depends on your policy, the documented damage, deadlines, and your insurer’s decision. We document; we don’t promise or guarantee any outcome.
Insufficient documentation is the most common. Others include damage classified as wear and tear, filing past the policy deadline, the loss coming in under the deductible, scope disagreements, and excluded causes or policy gaps.
No. Buckshot is a licensed contractor, not a public adjuster. We re-inspect and document the damage and meet your adjuster, but we don’t adjust, negotiate or represent you on the claim, and we’re not Iowa public adjusters (Iowa Code §522C). You stay in control of the claim.
Nothing. The re-inspection is free, works with any carrier, and comes with no obligation. If your claim is approved and we complete the repair, you pay only your deductible on a covered claim.
It depends on your policy. Policies have time limits for reporting damage and disputing decisions, and waiting too long is itself a frequent reason claims get turned down. The sooner it’s re-inspected, the better your options.
Two offices - our Madison, WI headquarters and our Brodhead, WI office - serving homeowners across Dane & Milwaukee counties and into southern Iowa. Check your area →
621 N Sherman Ave, Suite B5
Madison, WI 53704
Mon-Sat 8AM-5PM · 24/7 Storm Line
17312 W Hafeman Rd
Brodhead, WI 53520
Mon-Sat 8AM-5PM · 24/7 Storm Line
Start with a free, no-obligation re-inspection, because a denial usually has a reason and documented evidence is how you address it. We bring the evidence and meet your adjuster; you keep control of the claim. On covered, approved claims you pay only your deductible.
Let’s take another look.
Crew available todayFreeInspection1 dayMost installsDeductible onlyOn covered claims4.9 / 5200+ Google reviews
The guides tell you what to check from the ground. We get on the ladder, photograph every facet, and tell you straight: a claim, a repair, or nothing to worry about.
Three fields. Twenty minutes on site. Zero cost, zero obligation.
Free · No obligation · No spam
Rather talk? (608) 909-9109