FAMILY-OWNED · SINCE 1979 MADISON, WI · CENTERVILLE, IA LIC. DC-080900045
24/7 STORM LINE (608) 909-9109

Home / About Us / Our Process

—  Our Process · How a Buckshot Project Works

Know exactly what happens before you call.

No mystery, no pressure. From the first free inspection to the final walkthrough, here's every step of a Buckshot project, who does what, when, and what you can expect. Most homeowners are surprised how little they have to do.

BGC

Free Estimate · Since 1979

Free roof inspection

Three fields. Twenty minutes on site. Zero cost, zero obligation.

    The first step is the easy one.

    The whole process starts with a free, no-obligation inspection. Tell us a little about your roof and a Buckshot team member comes out, assesses it, and walks you through your options, no commitment required. We respond within 2 hours.

    No spam. No obligation. We respond within 2 hours.

    5

    Clear Steps

    2hr

    Response Time

    1day

    Most Installs

    $0

    To Get Started

    —  The Five Steps

    SEC 01 / 07

    Every Buckshot project follows the same path.

    Whether it's a single repair or a full replacement, the process is the same five steps, so you always know what's next. Here's what each one involves.

    Day one · no cost

    Free inspection & written report

    A Buckshot team member inspects your full roof, documents everything with photos, and gives you a written summary of what they found, whether you need a repair, a replacement, or nothing yet. We tell you honestly. We respond to requests within 2 hours.

    Full assessmentPhoto documentationWritten report

    Within a couple of days

    Clear, itemized estimate

    You get an estimate that lists every material and labor line, not a vague square-footage number. We walk through it with you and answer every question before anything is signed. No pressure, no fine-print surprises. Financing is available if you'd like to spread out the cost.

    Line-item pricingExplained in personFinancing available

    Before install day

    Materials, colors & scheduling

    You choose your GAF shingle line and color, we lock in a date that works for you, and we pull any required permits. As a GAF Master Elite contractor we walk every option, from Timberline HDZ to designer profiles, so the roof fits your home and budget.

    Pick your shinglePermits pulledDate you choose

    Install day · often one day

    Our own crew builds your roof

    Our in-house crew, never subcontracted, completes most homes in a single day: full tear-off to the decking, decking inspection, ice and water shield, underlayment, GAF shingles, and flashing. We protect your property with tarps and sweep every nail with magnets at the end.

    In-house crewProperty protectedMagnetic nail sweep

    After the work

    Final walkthrough & warranty registration

    We do a final inspection with you, make sure the site is spotless, and then register your GAF warranty for you and hand over the paperwork. Your roof is backed by the GAF System Plus warranty plus our written craftsmanship guarantee, and we keep your records on file.

    Final walkthroughWarranty registeredRecords on file

    —  Two Ways In

    SEC 02 / 07

    Paying directly or filing a claim?

    The core five steps stay the same, but if you're filing an insurance claim, we add the documentation and adjuster work, the part most homeowners dread, and handle it for you.

    Track A · Standard project

    You're paying directly

    A straightforward repair, replacement, or upgrade you're funding yourself or with financing.

    Simple, fast, no middleman.

    Track B · Insurance claim

    Storm or hail damage

    We add full claim documentation and attend the adjuster meeting, the step most contractors skip.

    Most homeowners pay only their deductible.

    On an insurance claim, your part is short: book the inspection, file the claim, and pay your deductible. See how insurance claims work →

    —  What Install Day Looks Like

    SEC 03 / 07

    One crew, one day, your property protected.

    —  Why It Works This Way

    SEC 04 / 07

    A process built to remove the guesswork.

    Roofing is stressful because it usually feels opaque. We built our process to do the opposite, here's what that means for you.

    You always know what's next

    The same five steps every time, with a written report and itemized estimate, so nothing is a surprise and you're never guessing what happens next.

    One team, start to finish

    The same company inspects, quotes, and builds, with our own crews and one project manager as your point of contact. No handoffs, no subcontractors.

    It ends with real protection

    Every project finishes with a registered GAF System Plus warranty plus our written craftsmanship guarantee, backed by a company family-owned since 1979.

    —  The Process, In Their Words

    SEC 05 / 07

    4.9 stars across 80 verified reviews.

    Real homeowners on how the process actually went. Read all Buckshot customer reviews →

    Posted on Google Google
    Joy I profile picture
    Joy I
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    When the big storms came through the Madison-area in April 2026, I immediately started looking for a reputable roofer—who also understood the importance of weather-resistant materials that can withstand hail and wind. It didn’t take me long to find Brad from BCG. We had damage that needed to be repaired before the next round of storms came through later that day and Brad had a crew out within hours. Our neighbors also had damage, and when their roofing company didn’t show up, Brad and his crew also took on fixing their damage on the spot. The contracting process was done over email and we were able to clearly understand all of the options available to us. On the day of install, the crew was efficient and fast with their work. But also, mistakes can happen. And what matters to us is not that there’s perfection (because that’s not realistic), but how a contractor deals with a mistake. As they were taking down the tarps when they were finished with the roof, one of our lights next to the garage broke. Brad helped find a replacement online and had it shipped directly to our house! Such great service! All in all, we were very happy with Brad and the service we received from him and BCG. We’ve since recommended their services to several of our friends and neighbors who also had storm damage. While I hope we won’t have to do that again for a long time, we would work with BCG again in a heartbeat!
    Posted on Google Google
    Shelly Ziegler profile picture
    Shelly Ziegler
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    I am extremely pleased with the service Matt Walmer from Buckshot General Contracting (BGC) provided for me during the hailstorm damage in Madison in April. I had just switched insurance companies one year ago and was worried about how much they would cover. Matt assured me everything would be taken care of and had nothing to worry about. True to his word he immediately answered phone calls during off hours even when he was with daughter at volleyball and answering texts in seconds Matt met up with assessor and arrived 20 minutes early. During roof replacement he stopped in 3 times to check the progress and next day he came back to do a walk around to make sure the cleanup was to his standards. I have been so blessed to work with Matt at BGC as my contractor as everything went so smoothly. No problems with my insurance company and I was the first one on my block to get my roof done. I also was telling Matt about some of my neighbors having problems with their insurance and he was willing to look at their paperwork and giving them advice on how to deal with them. I can proudly say I announced to them how good Matt was and gave them his card. Thank you so much Matt for your excellent service and being a great representative for Buckshot General Contracting. These days days it’s hard to find a business that is 100% committed to making sure the customer is their #1 concern. Going to be doing more work and sticking with them as I know it will be top quality.
    Posted on Google Google
    Amy Stephens profile picture
    Amy Stephens
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We contacted BGC after storm damage and had them completely re-roof and re-side our house, garage, and shed. The entire process was incredibly smooth from start to finish. They were easy to work with, handled all the details, and made what could have been a stressful situation completely worry-free. Our contact, Jayce Kirkland, was outstanding. His professionalism, communication, and courteous demeanor were truly a breath of fresh air. He took care of everything for us and made sure the project stayed on track every step of the way. We couldn’t be happier with the experience and have and would highly recommend BGC to anyone needing roofing or siding work!
    Posted on Google Google
    Rob Anast profile picture
    Rob Anast
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Very customer focused company. Replaced my roof and siding after hail and wind damage 6 years ago. Second hail and damage storm this year and they are my vendor of choice again. In process now to replace my roof and siding.
    Posted on Google Google
    paolo masone profile picture
    paolo masone
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Brad gave me a good price and the roof looks great! The roof was replaced in one day.
    Posted on Google Google
    Doug Cooper profile picture
    Doug Cooper
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    They did an excellent job! Fast, efficient and did a great job cleaning up.
    Posted on Google Google
    christos karampetsos profile picture
    christos karampetsos
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    My family member needed a roof replacement after the recent storm in Madison , Chad came out to inspect the roof and went over the options with us. Full roof replacement and the new roof looks GREAT, they were done with in 2 days and left no mess behind which was very thankful for. Thanks !!
    Posted on Google Google
    Jason Montez profile picture
    Jason Montez
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    *update* number 2 I have been through about 4 different people now to get my issue fixed. They came and fixed the side that was leaking. The contractor that came out confirmed the siding wasnt installed properly and put in some flashing to fix the issue. Since it wasnt installed right i wanted the rest of the house done to prevent other issues and the company agreed to do that. Still not done and now im dealing with yet another person who has not contacted me to resolve my issue. Told them when this job was completed i wanted a new patio door as well to get the last year of the energy credit. Crickets. I have been very patient, but am beyond frustrated at this point. *update* After posting i was contacted regarding my review. Turns out the reason i wasn’t contacted was because my salesman is no longer with the company and never responded to tell me that when i called him (his number was still correct at the time of the call). I had a rep come to my home and immediately discuss solutions to the issue. Everything was done properly on my home, its just one of those things no one could foresee. I am beyond happy with the speed things are moving once i was contacted. Already making plans for additional work needed next season. Had windows and siding done. The windows crew was fantastic. Personable as well as professional. Siding crew was also great. My issue comes with the after care. My basement was leaking during rains. It also leaked running the sprinkler for new grass. Contacted my salesman and never heard back. Been probably a month? Had a contractor friend of mine come look and the issue was the siding wasnt ran low enough (or a piece of flashing would have worked as well) to stop water from coming through the basement from under the sill plate. Id have even paid to have it corrected, but no call. My issue is a simple one, but the aftercare deserves a one. The total score is because their crews were great. The people in admin simply need to be better. I had to remove foam that was trafficking water in and will be using flex seal to create a barrier since no call was made back. Update as of april, 2026. After some frustrating back and forth one of their contractors came our and looked at my situation late summer of 2025. Confirmed the siding wasnt done properly and installed flashing where the leak was and i haven’t had an issue since. Despite the numerous tornados weve had. With that said, Fall of 2025 i told them (after being informed the siding wasn’t done properly by their guy) i told them while the basement no longer seems to leak, i want the rest of the house covered with that flashing incase their are other problems. i dont want to refinish my basement to discover issues. The “salesman” essentially accused me of only wanting free things and after him explaining to me how awesome he was and that i was wrong, i stopped the phone call. The subcontractors they hire are overall solid, but some of the staff have made the company unusable for me. Just be cautious if you use them. Communication is great… until they get your money.

    —  Process FAQ

    SEC 06 / 07

    Ready to start?

    Free inspection · Mon to Sat 8AM to 5PM

    We respond within 2 hours during business hours to schedule a free inspection. A Buckshot team member comes out, assesses your full roof, documents it with photos, and gives you a written summary, with no cost and no obligation. That’s the entire first step. See all five steps →
    It varies by project, but the inspection happens fast (often within a day or two of reaching out), and once you approve the estimate and pick materials, most replacements are installed in a single day. Repairs are usually quicker. Insurance claims add time for the adjuster process, which we manage for you.
    It’s not required, though many homeowners like to be around for the start and the final walkthrough. Your project manager keeps you updated throughout, and since most installs finish in a day, it’s rarely a long disruption. We protect your property and clean up completely before we leave.
    No, never. Every crew member is a Buckshot employee, supervised by the same foreman. The crew that quotes your roof is the crew that builds it, which is exactly why our written workmanship warranty means something. Meet the team →
    We add the claim documentation and attend the adjuster meeting in person, the step most contractors skip. Your part stays short: book the inspection, file the claim, and pay your deductible. On most covered claims that’s your only out-of-pocket cost. How claims work →
    A finished roof, a clean site, and your warranty registered with GAF plus our written craftsmanship guarantee, paperwork in hand. We keep your job records on file, so any future question, claim, or warranty transfer is simple. Our warranties →

    —  Related

    SEC 07 / 07

    Go deeper.

    Services & Claims

    Roof Replacement

    Full tear-off · GAF · single day

    Roof Repair

    Leaks · flashing · ice dams

    Insurance Claims Help

    We attend the adjuster

    Financing

    Spread out the investment

    Trust & Company

    Meet the Team

    Leadership & in-house crew

    Our Warranties

    GAF 50-yr + craftsmanship

    GAF Master Elite

    Top 2% nationwide

    —  Home Base

    Madison, WI · Centerville, IA

    Free Roof Inspection

    Step one is free. Let's start there.

    Book a no-cost, no-obligation inspection and we'll put the whole process in motion, assess your roof, walk you through your options, and give you a written report. GAF Master Elite, family-owned since 1979, our own crews on every job.

    Project timelines, steps, and pricing vary by roof, scope, materials, weather, permitting, and, for insurance work, your policy and carrier. The process described here is typical and not a guarantee of a specific schedule or outcome. We are not Iowa public adjusters, nor do we offer public adjusting services. Iowa Code §522C. WI Lic. DC-080900045 · GAF Master Elite Certified · Family-Owned Since 1979.

    Crew available todayFreeInspection1 dayMost installsDeductible onlyOn covered claims4.9 / 5200+ Google reviews

    ●  From the crew that writes the guides

    Done reading? Let us look for you.

    The guides tell you what to check from the ground. We get on the ladder, photograph every facet, and tell you straight: a claim, a repair, or nothing to worry about.

    Free roof inspection

    Three fields. Twenty minutes on site. Zero cost, zero obligation.

    Free · No obligation · No spam

    Rather talk? (608) 909-9109