Frequently Asked Questions
Selecting a Roofing Contractor - Question 4
4. How long has the company been in business?
Needless to say, the more experienced the better. Under five years is often a tell-tale sign of a potentially unstable business. Most contracting businesses (90%) fail within the first five years. Examine new business with extra care before awarding the project. Check references carefully. Current references are only valuable to see if the Owner is happy with the contractor's work, but only long term references are the proof of actual performance of the contractor's work.
Most failed construction projects do not happen quickly, but deteriorate over a period of years. New project references should carry minimal weight in the decision making process vs. long term projects.
A professional contractor will gladly provide references and want you to speak with his past customers.
Automatically reject any contractors who can not provide a reference list of customers.
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